Your most unforgettable travel experience in Lisbon!

Residentas Apartments

At Residentas we reward you!

Book an apartment now and we guarantee you are making your reservation at the ** BEST AVAILABLE RATE ** on any website!

Residentas

We are not a Hotel and we have no reception or shared facilities.

When you choose one of our luxury apartments, you are choosing to invest in privacy and much more than a simple visit to our beautiful Lisbon. You decide to own your time to live an exclusive, unforgettable experience!

You will benefit from personalized services, delivered by the owner and an experienced team. You will enjoy a larger private area compared to a hotel room. Basically, you will spend less and receive more.

All guests are unique in the eyes of our team and we will tailor our services to make you feel special. We have limitless options to ensure you embark in a unique life experience and create the happiest memories. Memories that you, your family and friends will cherish forever.

Arco do Bandeira

One of the most beautiful and emblematic buildings of the Pombaline architecture.

Built in the eighteenth century, links the majestic Rossio square to Rua dos Sapateiros.

Jason yuchen L.Jason yuchen L.
06:23 18 Dec 24
My 3 nights here were absolutely amazing! The location of the hotel is great, the room is spacious. I recommend this hotel with no hesitation at all! You will not be disappointed!
Carla T.Carla T.
19:26 12 Dec 24
The room was perfect for our family. The LOCATION was best because of how central it was to any event we wanted to attend. All the beds are very comfortable and the room was very spacious. The concierge was very friendly and has welcomed us and provided us with suggestions as to where to visit and great places to eat around the area. They even gave us a welcoming gifts in our room. I will definitely go back and stay there again.
Laura C.Laura C.
00:50 18 Nov 24
I had the most wonderful stay! The property was absolutely stunning, perfectly located, and incredibly affordable for the luxury it offers. Every detail felt thoughtful and high-end. The team went above and beyond to make me feel cared for – truly exceptional service. I can’t wait to return!
Shadrin K.Shadrin K.
04:43 12 Nov 24
Stayed here for 5 days and it was pleasant aside from my belongings getting stolen by house keeping. The room we stayed in was spacious, clean and comfortable, but I would advise putting away all your belongings before you leave for the day so nothing gets stolen. I mentioned my valuable item going missing from the room to management, but they didn’t seem too concerned about looking into it properly. I would think theft of your guests valuable items by house keeping would be taken seriously but that didn’t seem to be the case. It’s a shame this ended up being my experience because I was pleased with the stay at first, but stealing from your guests is unacceptable and inexcusable. I shouldn’t have to worry about my belongings going missing from the hotel room I paid good money to be in, and I was not happy with the way management handled the situation.
Alex B.Alex B.
20:33 31 Jul 24
I wouldn’t hesitate to recommend this apartment to friends and family. The location is perfect, very central with a great view. The apartment has loads of character and is spacious for a family of four. The communication and service were excellent!
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Áurea

The charm and history in a building dating from the beginning of the eighteenth century.

The layout of the apartments was designed to ensure the best functionality, while having the finest and most charming details celebrating the hidden history of the place. The uniqueness of each apartment comes from its luxury decoration combining contemporary and traditional styles.

Residentas Aurea
4.7
Based on 180 reviews
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Nazmi Dağ (Benimle M.Nazmi Dağ (Benimle M.
23:31 03 Jan 25
Residentas Aurea has thought of everything down to the smallest detail to welcome their guests in the best possible way. It was very enjoyable to stay here. The location was very good. They helped with everything. We were very happy. We want to stay again as soon as possible.
Buen V.Buen V.
13:07 05 Dec 24
Our first time trip to Lisbon was great and one of the best experience we had was the great service of our stay at the Apartment - Residentas. They exceeded our expectations. Rooms and linens were changed most of the time. The building lobby smelled so good. Apartment staffs were courteous and kind. They were always there if needed for directions and recommendations. The place was so close to the most of the best spots to see in Lisbon. Shopping and restaurants were just a door steps away. Public transportation is easily accessible in the area. We would definitely be back at the same apartment when we visit Portugal again. We highly recommend this apartment to anyone who plans to be visiting Lisbon.
Veronica B.Veronica B.
13:07 04 Dec 24
If I could give 10 stars, I would. This place is fantastic! It's clean, located right in the middle of things in Lisbon (Baixa/Rossio area), the staff is incredibly helpful, friendly, and are all bi-lingual, and the rooms are beautiful! We had a fully appointed kitchen and floor to ceiling windows/doors that were so well insulated that the city noises just about disappeared when we closed the windows. The room service meals were excellent, too. The location makes almost everything walkable and is near buses and the metro. The Praca do Comercio is 3 blocks away, and since it's early December, the entire city is decorated with big, beautiful holiday lights that make the city even more breath-taking than it already is. Stay here. You will not regret a minute of it!
We recently stayed at Residentas Area, and I must say, they truly care about their guests. This was our first trip to Lisbon, and location was very important to us since we hadn’t rented a car and wanted to be right in the center of it all. The location was perfect—within walking distance of all the main historical sites, steps from great restaurants, and close to plenty of shopping.A special thank you to Catarina, who went above and beyond to make my stay even more memorable. I was celebrating my birthday upon arrival, and she surprised me by decorating the room with a birthday sign and providing wine and a birthday cake—all on her own initiative. It was such a thoughtful gesture that made my experience exceptional. I can’t say thank you enough. Every company would be fortunate to have an employee like you, Catarina! Thank you!
Janelle M.Janelle M.
08:47 05 Nov 24
The apartment was beautiful and eclectic. We got fresh towels after two days but they didn't touch anything else. No new tissues, no more TP, no fresh pillow cases. The location cannot be beat!! Walking distance to everything!!The staff was extremely accommodating and helpful. The smell of the lobby was the best scent! The look seemed modern yet not too modern. It's obviously taken care of.The apartment had a beautiful welcome table and the fridge had essentials already stored. We were a family of three and as a 46 year old woman, the couch I slept in was extremely comfortable. The cushion of the couch was a mattress and the pillows were some of the best I've ever slept on.We spent 3 nights here and although we were close to all the action, the street noises were not an issue. I will say neighboring apartment tenants were loud coming and going but that's not the fault of the location. Easy door code access to the lobby and the apartment. Very safe!
Katie D.Katie D.
11:49 08 Sep 24
I stayed for 4 nights for a girl’s trip! The apartment was easy to find and in a perfect location! We could walk to all of the main sights. The entry codes worked without issues. I was also happy to find a place with an elevator! Even though we were close to everything, I didn’t find the apartment to be loud. The hosts were great at communicating and even left a little treat for my birthday! The only thing I’d change is choosing the room with the washing machine next time, but it was unavailable when I booked. It’s great to have that option!
Guy W.Guy W.
10:55 20 Jul 24
Perfect spot in Lisbon.Everything is 10/10. Location is 5 - 10 min walking to most interesting places in the city.Communication was spotless, very efficient, on time, which made our getting in to the apartment very easy.The apartment is big, we were a couple and teenage girl, and it was spacious enough. The apartment was very clean, and stocked for the first day with goodies in the fridge.Our daughter lost her wallet under the bed, and we received a message from the receptionist to come and collect it before our flight back.You can’t go wrong with this apartment.
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Residentas Apóstolos
4.7
Based on 105 reviews
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Miguel C.Miguel C.
20:31 08 Jan 25
My family and I had the absolute pleasure of spending five unforgettable nights at Lisbon Residentas during the New Year's season, and we couldn't have asked for a better experience.Location: Perfectly situated in the heart of Lisbon, Lisbon Residentas is within walking distance of all the major attractions, including beautiful historic sites, vibrant local markets, and delightful cafes. The hotel's central location made exploring the city a breeze, allowing us to fully immerse ourselves in Lisbon's rich culture and festivities.Accommodation: Our room was a true sanctuary—spacious, impeccably clean, and beautifully decorated with a tasteful blend of modern and traditional elements.Service: The hospitality at Lisbon Residentas was simply outstanding. The staff went above and beyond to make us feel welcome, offering helpful tips and recommendations for local dining and activities.We highly recommend Lisbon Residentas to anyone looking for an extraordinary stay in Lisbon.
aly Z.aly Z.
12:51 15 Nov 24
My second home in Lisbon, best serviced apartment I have ever been to in Lisbon. Will definitely come back again
Hannu V.Hannu V.
19:51 08 Nov 24
Such a true gem in beautiful Lisbon. Located in Chiado, that is in my thoughts the best are to stay in Lisbon. The area is full of cool shops, nice restaurants, bars and beautiful architecture. Definitely my favourite area. The apartment is spacious and beautiful. It feels like a home. You have everything you need in there. It is surprisingly quiet, even that you are in busy Chiado. The team is absolutely amazing and is always ready to help you if you need something. Can recommend this place and I will stay there again (third time) when I'm back in Lisbon next time.
John M.John M.
10:59 25 Sep 24
Wow! What a beautiful apartment in Lisbon. Wonderful modern super clean loft style 1 bedroom in a historic old building. Very near Time Out Market and Pink Street in the Chiado neighborhood. The hospitality touches provided were very nice and unexpected. My wife and daughter both agreed it was the nicest place we’ve ever stayed in so we stayed there twice during our visit to Portugal. Thank you for a wonderful stay.
Patricia C.Patricia C.
13:33 13 Sep 24
It was SO WONDERFUL to stay at Residentas Apóstolos for our stay in Lisbon!!!! The location is fantastic!! So close to so many of the main attractions. The neighborhood Bairro Alto, where Residentas is located, is so close to the water and so full of life!!!!Additionally, the apartment counts with a stove, a refrigerator, a dishwasher and a washer/drier machine!! The place is very pretty and charming!!The staff is incredible!!! Even before I booked it!! All my questions (and there were many!!) were always answered immediately!! Before and during our stay!! A special mention to Vera, Henrique, and Matilde, who were absolutely sweethearts, responding and helping and doing absolutely everything to make our stay in Lisbon so memorable and beautiful!! Thank you, guys!!! You’re the absolute BEST!!!I fully recommend Residentas Apóstolos!! A wonderful home away from home if you visit Lisbon!!! 🥰
Christina R.Christina R.
19:33 04 Jul 24
Prime location, but not cheap if you have a car because you can’t park on the street. Paying parking is close though. Beautiful apartment very well equipped. Great hosts that you can reach easily or even see in the lobby. We were able to check in earlier.
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Residentas São Pedro
4.8
Based on 35 reviews
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Stephanie E.Stephanie E.
14:30 31 Dec 24
Beautiful property in the centre of the huddle and bussel. Excellent location.Beauty little touches to make us feel welcome.Photos include the view.
Micky F.Micky F.
15:03 24 Nov 24
Rented a 2 bedroom apartment and was hesitant when I reserved it, but was pleasantly surprised at what we received for the price. The apartment was extremely clean and had everything you would need, better than a hotel. The staff was pleasant and responsive whenever we needed someone. They even have an on-call person. The only downfall is that they did not have anywhere to leave your luggage at the site but had availability at a different location which is in the middle of the town square, which is only 5 minutes away in car. The square has plenty of restaurants and stores enough to entertain you for hours until check-in time. I would definitely recommend it and would stay there again.
Molly G.Molly G.
10:24 10 Oct 24
This apartment is perfectly situated with a beautiful view and lovely park across the street. You can walk to shops, restaurants, and many other things. The staff is very helpful and the amenities are very nice. I would 100 recommend.
Adam F.Adam F.
19:39 04 Aug 24
We loved our stay here. Location is so convenient and the service and amenities are great. Very easy to access and the area is safe, and vibrant. Some nights are louder than other in the street but that just tells you you are in a fun area. Nice views too.
Marthe R.Marthe R.
15:47 29 Mar 24
Great location in Chiado across from a beautiful park with wonderful views of the city. Very comfortable apartment with great beds, ample closet space and large kitchen area. Appreciated the coffee, milk, tea and juices that we found upon arrival. Excellent service provided by Bruno and team - all questions were responded to quickly and efficiently. Highly recommend. We will return!!
Christopher L.Christopher L.
09:46 29 May 23
Our apartment, flat 4 was stunning. You definitely get the wow factor when you walk in and you continue to be impressed as you explore the rooms and rest of the apartment. There is an upper mezzanine for extra room/beds which is quirky and a nice addition.The location of the apartment is perfect if you like a bit of hussle and bustle and the views from the wrap around veranda are stunning.The attention to detail is incredible and the apartment is stylish and has a perfect blend of modern and Portuguese furniture.You are welcomed with an arrivals package of biscuits/sweets/crackers etc and milk/water etc in the fridge, which is lovely. The collection of gadgets gives a high end feel, with a good quality coffee pod machine and other items like and orange juicer, which we love. There is also air conditioning in each room, a washing machine, iron + intoning board and the usual hairdryer etc.There is a complimentary safe which is simple to use and a welcome addition.Access to the apartment is via key codes which are send when you book the apartment and save the hassle of getting keys. It also makes checking into the apartment seamless...you just type your codes in and you're in.We've loved Lisbon so far and will definitely be back. This apartment will be our first booking and we love it.The company own other properties and there is a complimentary bag storage at their property near the market/main square. Simply message them for directions.Communication with the staff is excellent and our apartment was cleaned and fresh towels replaced several times during our stay, which is unusual when you hire a city apartment.
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Unique Advantages

Residentas customer price

Residentas customers have the best price guaranteed.

Keyless entry

Access codes and entry instructions are sent via email or WhatsApp during the 3 days prior to your arrival.

Online check-in

You will not need to worry about formalities when you arrive at Residentas apartments.

Live the Unforgettable

Romantic Experience

Planning a special moment in another country is not always easy, but with our help just worry about enjoying it to the fullest.

Luggage free

We share the excitement of arriving early to a new destination; we also know that sometimes the flight schedule conflicts...

Location

Residentas is a unique luxury brand composed by several boutique buildings that welcome guests from all over the world to explore the beautiful Portuguese capital: Lisboa.
All the apartments are elegantly designed and feature countless decoration details as well as all the necessary equipment for every visitant to feel both comfortable and at home while breathing the authenticity of the city!

Residentas Arco do Bandeira

Residentas Áurea

Residentas Apóstolos

Residentas São Pedro

Contact Us

Get in Touch

Address:Rua Serpa Pinto, 15, 4º Direito 1200-443 Lisboa Portugal

Call to the portuguese mobile network

2025
2025
Cancel or modify a reservation

Residentas customer price

Residentas customers have the best price guaranteed. Check the prices on our website and see for yourself.

Our booking calendar is available on this website 24/7 but if you need support, our Customer Service Team is happy to assist you at the following times and through the contacts below:

Every day of the week between between 9:30am and 5:00pm by phone/Whatsapp to Residentas Áurea +351 867 101 111 or Residentas Apóstolos & São Pedro +351 967 977 777.

Keyless entry

Entry to the Residentas building and the reserved apartment(s) is always guaranteed through access codes. Building access codes, apartment access codes, apartment number and entry instructions are sent via email or WhatsApp during the 3 days prior to your arrival.

If you booked 1 day before or at the last minute, the codes are sent the day before or on the day of arrival, during working hours. If you booked at the last minute and are already at the door of the Residentas building, you should contact us by phone.

Important informations:

– the check-in / entrance time is at 4:00pm. The codes will not work before this time.

– whether you enter the apartment at 4:00pm or later, from the moment you have the access codes, you manage your time.

– before calling our team to inform that you have not received the access codes, check your email box (including Spam), WhatsApp and the chat box of the booking channel you used to book the apartment(s).

– the check-out / departure time is at 11:00am. If the guest does not respect the time limit, an additional night will be charged.


Our Customer Service Team is happy to assist you at the following times and through the contacts bellow:

Every day of the week between 9:30am and 5:00pm, by phone/Whatsapp to Residentas Áurea +351 967 101 111 or Residentas Apóstolos & São Pedro +351 967 977 777.

Customer Service Team for hosted clients: in an emergency situation we advise you to call 112, but we also have a telephone number (only telephone line, without internet) that we make available to guests when we send the access codes, in case of emergencies that cannot wait until the next day.

Online check-in

Residentas guests must comply with legal requirements and provide personal data for all travelers. According to Decree-Law nº57 / 2007 – 4th of July, all non-Portuguese citizens will have to show their identification. When staying at a hotel, guests usually identify themselves at the reception. In informal accommodation, information is also required to report to SEF – the so-called Housing Bulletin. Detailed information can be found here.


The process is simple and all online! You will receive in your email, 72 hours before arrival, the Check-in Form where you insert the personal data of all guests in a 100% secure way. 

This way, you won’t have to worry about formalities when you arrive at Residentas apartments.

Hygiene and Safety

Residentas is committed to protecting the health and safety of its employees and visitors. We have an important role to play in limiting the negative impact of this pandemic on the community.


Circulation areas 

All disinfection protocols in public areas have been revised in accordance with current restrictions and requirements.

A disinfectant solution was placed at the entrance / exit of each Residentas building.

All customers must wear a mask when circulating in Residentas closed spaces.

Residentas units are certified by Turismo de Portugal with the Clean & Safe seal.


Employees

All employees received specific training for the COVID-19 context.

All employees are properly equipped with personal protective equipment, adjusted to their functions.


Apartments

We minimized all materials on paper or other objects, thus avoiding unnecessary handling by several people.

We removed tapestry pieces.

All of our food items are new, packaged and made for individual use.

In each apartment, sanitary kits made up of face masks, disinfectant solution and alcohol gel will be available under payment.

We strengthened our presence on WhatsApp, so that you can send requests or have the necessary support via your mobile phone.

At the entrance of each Residentas building, we provided access to the document that informs about the defined procedures in case a case of COVID-19 infection is detected. It can be consulted in a summarized version in English or a complete document in Portuguese.


Service

The correct implementation of the guidelines given by the local authorities inevitably led to changes in the service level of the Residentas units. These changes will have the possibility to be reviewed over time.

Romantic Experience

Planning a special moment in another country is not always easy, but with our help just worry about enjoying it to the fullest.

We place a bottle of Sparkling wine Terras do Demo, a bouquet of flowers and red fruits (upon arrival or another moment of your choice).


Bookable 48h in advance and prepayment. Not refundable.

Cost of service: 50€

Luggage free

We share the excitement of arriving early to a new destination; we also know that sometimes the flight schedule conflicts with the rules and times of check-in and check-out of the accommodation. Don’t let logistical conflicts hold you back from maximising your time in a new place.

We have an exciting solution that will revolutionise the way you travel. We’ve partnered with LUGGit, a company that provides hassle-free luggage collection, storage, and delivery services wherever and whenever you want. With LUGGit, you can enjoy the freedom of exploring the city without being held back by your luggage or the constraints of your flight and accommodation schedules.

To get 10% off, book here or use our promo code “RESIDENTAS” on the mobile app.


How do I request the service?

You just need to select the pick-up and drop-off locations, the time and date for the collection and delivery, and the number and type of bags – small, big and/or out-of-format (i.e. surfing boards, baby carriers, bicycles, rackets, etc.).


How does it work?

After booking LUGGit’s service, you will receive a confirmation email and a WhatsApp message with all the information regarding the service. Thirty minutes before the collection time, you will receive a message with all the information about the Keeper (driver) assigned to you, such as their name, the vehicle they are driving, the number plate and an encrypted phone number through which you can contact the Keeper.
At the pickup time and location, the Keeper will meet you, collect and store your luggage, and then deliver it back to you at the drop-off time and place you selected.
Through LUGGit’s mobile app, you can track the location of your luggage in real-time.


How can I pay for the service?

You pay for the service the moment you request it. The payment methods available are credit or debit card, Apple Pay, Google Pay or Paypal.


How much does it cost?

The value of the service is calculated based on three factors: the distance between the luggage pick-up and delivery locations, the storage time (which can be from hours to weeks), and the number and type of luggage. Before making any payment, you can see the price by filling in the conditions you want for the service.


Is it safe?

When collecting your luggage, the Keeper seals each bag with a tamper-proof seal. Each seal has a unique number and QR code that identifies your bags.
Each bag is insured for up to €500 to cover any unforeseen external event. You can also activate the Premium insurance when requesting the service, covering each bag up to €1,200.
During the service, you can always access your luggage location (by downloading the mobile application) and the responsible Keeper’s information – name, vehicle and contact details. Additionally, LUGGit’s customer support is always available to help with any needs.


How can I contact LUGGit support?

LUGGit has a customer support service available every day from 8:00am to 8:00pm, local time, through Whatsapp, the Website Chat or the Mobile Application chat. Alternatively, you can call them at (+351) 965 965 399.


General Terms and Conditions & FAQs