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Informed reservation

We have the answer to our customers' most frequently asked questions.

We bring together in a single document the answers to frequently asked questions from our guests. Access the link bellow with the name “Residentas – Informed Reservation” and clarify your doubts about rates, check-in time, luggage, reception, among others.

Residentas – Informed Reservation


If it is still not clear, contact us before making your reservation. Our Customer Care Team is happy to assist you at the following time and through the contacts bellow: 

Every day of the week between 9:30am and 5:00pm by phone/Whatsapp to Residentas Áurea +351 867 101 111 or Residentas Apóstolos & São Pedro +351 967 977 777