September
21
2018
September
22
2018
Cancel or modify a reservation

Unique Advantages

Stay Minimum 3 Nights

Stay a minimum of 3 nights and a maximum of 6, to take advantage of our Flexible Rate*. Get 7,5% discount and our Special Offer:  1 Pastel de Nata per guest, basket of bread and homemade jams upon arrival.

You will earn even more if you choose the Promotional Rate -17,5%**. Get the Special Offer & Farewell Gift – personalized Postcards as a souvenir, homemade biscuits and Moscatelito (traditional alcoholic beverage).***

 

*Flexible Rate: Cancellation free of charge up to 3 days before date of arrival. Payment by credit card is made immediately after this period.

** Promotional Rate -17,5%: Prepayment at any time after booking confirmation. Free cancellations are not allowed.

*** Excludes Residentas Áurea.

Stay Minimum 7 Nights

Stay a minimum of 7 nights to take advantage of our Flexible Rate*. Get 12,5% discount and our Unforgettable Offer:  One (1) fresh bakery delivery and filling for breakfast preparation during the first morning of your stay**, maid service every two days, farewell gift – personalized Residentas postcards as a souvenir, homemade biscuits and Moscatelito (traditional alcoholic beverage).

You will earn even more if you choose the Promotional Rate -22,5%*** which includes the Unforgettable Offer.****

 

*Flexible Rate: Cancellation free of charge up to 3 days before date of arrival. Payment by credit card is made immediately after this period.

** We do not have breakfast service or common room. It is therefore home-delivery.

*** Promotional Rate -22,5%: Prepayment at any time after booking confirmation. Free cancellations are not allowed.

**** Excludes Residentas Áurea.

Included in all reservations

All direct reservations have included

Welcome drink – Ginjinha, or simply ginja, is a portuguese liquor obtained from the maceration of ginja berries, similar to cherry, in alcohol (aguardente is used) and adding sugar together with other ingredients. It is a favorite liqueur of many Portuguese and a typical drink in Lisbon! (Excludes Residentas Áurea).

Residentas_São_Pedro

Personalized Welcome  – Personalized check-in with the Customer Care Agent, made between 9:00am and 06:00pm.

Early check-in | Late check-out – At any moment of your direct reservation you can request an early check-in or late check-out. Subject to availability and confirmation.

Complimentary products – Grocery, cleaning and personal care products, towels and bed linen, upon arrival.

Apartment type upgrade – In the direct bookings it is possible to receive an upgrade. Subject to availability and confirmation at the check-in.

Flexible reservation – In all reservations made online, you can easily modify or cancel in the website. Except the non-refundable rates.

Internet – High-speed wireless connection included in the apartment and common areas of the building. We do not want you to miss the opportunity to share on social networks and with friends the photos taken at Residentas and in the beautiful city of Lisbon!

Concierge service – Guest Experience Managers, will communicate clearly and effectively with you from the moment of the booking to your arrival and until your departure. Your every request will be conceivable!

 

Guaranteed Satisfaction or Refund

The moment to enter your apartment as finally arrived! Our team will proudly guarantee that the reality will suit or exceed your expectations.

We have such integrity and are so confident in ourselves that we promise to refund the total amount paid and charge no additional fees in case you are not 100% at upon satisfied at your arrival.

We are the only team in Lisbon that will not make questions or add any complications. We guarantee your satisfaction or refund your payment.

The Value You Get

Luxury is the opposite of vulgarity. Luxury is anything that feels special. It can be a moment, a walk at sunrise, a familiar meal, a special fragrance, a kiss from your children, a kind smile when arriving to a foreign city. True luxury is being able to own your time and acknowledge all these small moments.

When you choose one of our luxury apartments, you are choosing to invest in much more than a simple visit to our beautiful Lisbon. You decide to own your time to live an exclusive, unforgettable experience!

Qualified and enthusiastic professionals will be by your side and quickly become your best friends. You are now part of the Residentas family!

Caretakers will prepare the apartment before your arrival and their friendly and familiar service will take care of you during your stay with homemade products such as fresh bread, homemade yogurts or fruit jams.

Guest Experience Managers, will communicate clearly and effectively with you from the moment of the booking to your arrival and until your departure. Your every request will be conceivable!

Recommended partners such as restaurants, transfers, tours and shops will add valuable benefits to your experience with exclusive offers and invitations.

We will deliver you benefits, advantages that you never thought to be possible. An unevaluable experience.