February
18
2018
February
19
2018

Book Directly

WHY BOOK WITH US?

Check here all the amazing gifts we have to offer our dear guests that book directly with us.

 

Welcome offer – By reserving with us, receive upon arrival in your apartment a complimentary welcome set, the very typical Ginjinha and the Pastel de Nata.

Early check-in | Late check-out – At any moment of your reservation, made directly in our site, by email or phone, you can request an early check-in or late check-out. Subject to availability.

Apartment type Upgrade – In the direct bookings it is possible to receive an apartment typology upgrade. Subject to availability and confirmation at the check-in.

Flexible reservation – In all reservations made directly, you can easily modify or cancel directly with the Residentas team. Except the non-refundable rates.

Parking Space – One complimentary parking space for your car in the city center. Limited to one vehicle, upon availability and advanced request.

Cleaning service – Complimentary cleaning service every 2 nights (excludes the kitchen) in our self-catering apartments.

Concierge service – Guest Experience Managers, will communicate clearly and effectively with you from the moment of the booking to your arrival and until your departure. Your every request will be conceivable!

Personalized Welcome – Personalized check-in with the Customer Care Agent, made between 9:00am and 06:00pm.

Unique and personalized offers – Recommended partners such as restaurants, transfers, tours and shops will add valuable benefits to your experience with exclusive offers and invitations. We will deliver you benefits, advantages that you never thought to be possible. An unevaluable experience.

Farewell offer – By reserving with us a farewell gift will be deliver to you in your apartment to end in beauty your trip to Lisbon.

GUARANTEED OR REFUND

The moment to enter your apartment as finally arrived! Our team will proudly guarantee that the reality will suit or exceed your expectations.

We have such integrity and are so confident in ourselves that we promise to refund the total amount paid and charge no additional fees in case you are not 100% at upon satisfied at your arrival.

We are the only team in Lisbon that will not make questions or add any complications. We guarantee your satisfaction or refund your payment.

The Value You Get

Luxury is the opposite of vulgarity. Luxury is anything that feels special. It can be a moment, a walk at sunrise, a familiar meal, a special fragrance, a kiss from your children, a kind smile when arriving to a foreign city. True luxury is being able to own your time and acknowledge all these small moments.

When you choose one of our luxury apartments, you are choosing to invest in much more than a simple visit to our beautiful Lisbon. You decide to own your time to live an exclusive, unforgettable experience!

Qualified and enthusiastic professionals will be by your side and quickly become your best friends. You are now part of the Residentas family!

Caretakers will prepare the apartment before your arrival and their friendly and familiar service will take care of you during your stay with homemade products such as fresh bread, homemade yogurts or fruit jams.

Guest Experience Managers, will communicate clearly and effectively with you from the moment of the booking to your arrival and until your departure. Your every request will be conceivable!

Recommended partners such as restaurants, transfers, tours and shops will add valuable benefits to your experience with exclusive offers and invitations.

We will deliver you benefits, advantages that you never thought to be possible. An unevaluable experience.